What is the check-in and check-out policy at The Ritz-Carlton, Chicago?
Check-in is at 16:00 and check-out is at 12:00.
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The Ritz-Carlton, Chicago, Chicago
296US$
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Key details
About the Hotel
160 East Pearson Street At Water Tower Place,
Chicago,
Illinois,
United States,
60611-2308,
Illinois
- Close to The Magnificent Mile
Perfect
8.6
9.2
4.5
4.4
Loved by guests
"We stayed in one of the recently renovated rooms; all rooms at this property are fantastic, but the renovated rooms are special."
"We were also upgraded to the Club Level, which turned out to be the highlight of our stay."
"Comfortable room, excellent view of the lake via the picture window."
The Ritz-Carlton, Chicago offers a luxurious experience marked by sophisticated style and attentive service. This 5-star hotel features a
Rooms & Amenities
Rooms at The Ritz-Carlton, Chicago include
Dining & Beverages
Dining at this downtown Chicago hotel features a
Leisure & Fitness
Leisure options include an
Location & Transportation
The Ritz-Carlton, Chicago is located in a bustling area, providing easy access to attractions such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds
2 persons
35 m²
1 King-size bed
Shower
Heating
room details
King Room Lake View
2 persons
35 m²
1 King-size bed
Lake view
Heating
Air conditioning
room details
Deluxe One-Bedroom Suite
2 persons
56 m²
1 King-size bed
Heating
Air conditioning
room details
Deluxe King Suite Lakeside
2 persons
93 m²
1 King-size bed and 1 Sofa bed
Lake view
Heating
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Ritz-Carlton, Chicago presents an exquisite dining experience that seamlessly blends authentic flavors with inviting atmospheres. From an elegant Italian steakhouse to a stunning rooftop terrace, each venue promises a culinary journey enriched by the vibrant culture of the Windy City.
Torali Italian-Steak
Italian Steakhouse
Ambiance
Family-friendly setting with a refined yet warm atmosphere.
Key Offerings
Classic Italian steakhouse dishes with an elevated twist, perfect for family gatherings or romantic dinners. Enjoy breakfast, lunch, or dinner paired with expert service.
Reservation
Recommended
Monday: 7 AM - 2 PM, Tuesday to Saturday: 7 AM - 10 PM, Sunday: 7 AM - 2 PM
Rooftop at Torali
Italian
Ambiance
Modern rooftop setting with breathtaking city views.
Key Offerings
An inviting space for dinner with a chic atmosphere, complemented by an array of cocktails and Italian specialties. A perfect spot to unwind and take in the skyline.
Reservation
Recommended
Monday: 3 PM - 11 PM, Tuesday - Sunday: 11 AM - 11 PM
Location
160 East Pearson Street At Water Tower Place,
Chicago,
Illinois,
United States,
60611-2308,
Illinois
Map view
160 East Pearson Street At Water Tower Place,
Chicago,
Illinois,
United States,
60611-2308,
Illinois
City landmarks
Harbour
Navy Pier
1.8
km
Park
Millennium Park
2.2
km
Museum
The Art Institute of Chicago
2.0
km
Art object
Cloud Gate
2.0
km
Landmark
The Magnificent Mile
610 m
Landmark
Skydeck Chicago
2.4
km
Zoo
Lincoln Park Zoo
2.8
km
Landmark
Willis Tower
2.4
km
Fountain
Buckingham Fountain
2.4
km
Theatre
The Chicago Theatre
1.7
km
Museum
Chicago Children's Museum
1.7
km
Landmark
Wrigley Building
1.1
km
Aquarium
Shedd Aquarium
3.4
km
Landmark
Tribune Tower
1.1
km
Landmark
The Rookery Building
2.2
km
Landmark
Arts Club of Chicago
700 m
Landmark
Bridgehouse and Chicago River Museum
1.1
km
Museum
Chicago Cultural Center
1.7
km
Landmark
Marina City
1.5
km
Landmark
Oak Street
710 m
Museum
International Museum of Surgical Science
1.4
km
Shopping Area
Shops at Northbridge
820 m
Landmark
Chicago-style pizza
1.7
km
Landmark
Chicago Riverwalk
2.9
km
Nearby
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
220 m
Museum
Museum Of Contemporary Art Chicago
200 m
Shopping Area
Water Tower Place
90 m
Museum
Loyola University Museum of Art
470 m
Gallery
Chicago Water Tower
240 m
806 N Michigan Ave
Historic Water Tower
180 m
Restaurants
The Signature Room at the 95th
230 m
875 N Michigan Ave 95th Floor
Torali
20 m
160 E Pearson St Water Tower Palace
Wildberry Pancakes and Cafe
90 m
196 E Pearson St
Francesca's on Chestnut
140 m
200 E Chestnut St
The Cafe at the Ritz Carlton
80 m
160 E Pearson St
Marisol at the MCA
110 m
205 E Pearson St inside Museum of Contemporary Art
Explore Chicago
Explore Chicago
360 Chicago Observation Deck
3 minutes' walk
Breathtaking views of the city skyline await at this observation deck atop the John Hancock Center, complete with a thrilling SkyWalk.
Water Tower Place
2 minutes' walk
A bustling shopping destination featuring an array of shops, eateries, and entertainment options, all housed in a historic landmark.
The Magnificent Mile
8 minutes' walk
A renowned stretch of Michigan Avenue lined with luxury shops, iconic landmarks, and delicious dining options, perfect for a leisurely stroll.
Millennium Park
30 minutes walking
Home to the famous Cloud Gate sculpture, lush gardens, and outdoor concerts, this park is an urban oasis worth visiting year-round.
The Signature Room at the 95th
3 minutes' walk
An upscale dining experience with stunning city views, featuring dishes like Filet Mignon and gourmet desserts. Reservations are recommended.
Francesca's on Chestnut
2 minutes' walk
A casual Italian eatery famous for its pasta and pizza, offering a warm atmosphere. Gluten-free options available, reservations suggested.
The Chicago Theatre
20 minutes walking
An iconic venue hosting a variety of performances including concerts, comedy, and theater, ensuring a vibrant entertainment experience.
Lincoln Park Zoo
30 minutes walking
A wonderful destination for families, offering free admission and a chance to see diverse wildlife in a beautiful park setting.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Fred
United States,
January
2025
6.8/10
I had high expectations for my stay at the Ritz in Chicago, given its reputation, but unfortunately, my experience didn't quite match. While the location is superb and the rooms are spacious with lovely views, the service was quite disappointing. I faced multiple issues with my stay, including mistakes and delays that should not happen at such a high-end hotel. Overall, it was a mixed experience with some positives, but the negatives certainly stood out.
Rooms
7.0
The rooms are spacious and beautifully decorated, offering great views of the Chicago skyline. However, I encountered issues with missing amenities which detracted from the experience.
Service
5.0
The service was lacking, as I faced several unprofessional experiences, including delayed responses and forgotten requests.
Location
9.0
The hotel is perfectly situated near the Magnificent Mile, making it convenient for exploring the city's attractions and shopping.
Dining
7.0
Dining options were good, with quality food and room service arriving mostly on time. However, I would have appreciated a wider breakfast selection.
Facilities
8.0
The facilities, including the fitness center, were well-maintained and offered a good variety of equipment, though the pool area could use more attention.
Great city views
Poor service
Alex
United States,
November
2024
8.2/10
The hotel has beautiful decor and offers a luxurious stay, with clean, spacious rooms and attentive staff. The dining experience was exceptional, particularly at the rooftop bar, but some amenities were affected due to recent circumstances. The location is perfect for exploring Chicago, but the ongoing strike has impacted the overall experience, making it less ideal for some guests.
Rooms
9.0
The rooms were clean, beautifully decorated, and spacious with fantastic views of Lake Michigan.
Service
7.0
Service was attentive, with staff going out of their way to accommodate us, although some services were limited due to the strike.
Location
10.0
The hotel's location is fantastic, directly connected to Water Tower Place and close to many attractions and dining options.
Dining
8.0
Dining at the rooftop bar was exceptional, with a delightful charcuterie board and great cocktails, although restaurant services were limited due to the strike.
Facilities
7.0
Facilities were well-maintained, although the amenities were somewhat reduced due to the ongoing labor situation.
Pat
United States,
November
2024
9.4/10
Our stay at the hotel was absolutely wonderful. The staff treated us like royalty, which made the experience truly special. The beds were incredibly comfortable, and we loved the spacious, beautifully decorated rooms. However, while the dining options were good, we felt there could be more variety. Overall, it was a luxurious stay with only minor room for improvement in the dining department.
Rooms
10.0
The rooms were beautifully decorated and spacious, providing a luxurious feel during our stay.
Service
10.0
The service was exceptional, with attentive staff who went above and beyond to meet our needs.
Location
10.0
The hotel's location is fantastic, right near the Magnificent Mile, making it easy to access shopping and attractions.
Dining
8.0
Dining options were good, but we would have liked a bit more variety in the offerings.
Facilities
9.0
The hotel's facilities, including the pool and spa, were well-maintained and enhanced our overall experience.
J.
United States,
September
2024
8.6/10
I had a wonderful stay at this hotel, enjoying its luxurious amenities and spacious rooms. The service was attentive and accommodating, though I did encounter a minor issue with breakfast pricing. Overall, the experience was very satisfying, and I loved the elegant atmosphere and vibrant views of the city.
Rooms
9.0
The rooms were beautifully decorated, spacious, and very quiet, providing great views of Chicago. The bed was extremely comfortable, and I appreciated the Nespresso coffee available for a quick morning pick-me-up.
Service
8.0
The service was excellent, with staff going out of their way to assist and ensure a pleasant experience. However, I did find the response from the front desk a bit lacking during a minor issue.
Location
10.0
The location was perfect for exploring Chicago, with easy access to shopping and dining options. I loved how everything I wanted to see was within walking distance.
Dining
7.0
The dining experience was good, but I found the breakfast allotment a bit insufficient for what was offered. The service in the restaurant was impeccable, which compensated somewhat for the pricing issue.
Facilities
9.0
The hotel facilities were impressive, featuring a clean and well-maintained gym along with a lovely pool area that I enjoyed during my stay.
Luxurious rooms
Breakfast pricing
E.
United States,
September
2024
9.0/10
My stay at The Ritz-Carlton Chicago was a wonderful experience, highlighted by beautiful views of Lake Michigan and Navy Pier from my spacious room. The staff consistently went above and beyond, making everything feel special. However, I found the dining options to be slightly limited, which was a bit of a drawback. Overall, it's a luxurious escape, though I felt a few enhancements could make it even more exceptional.
Rooms
10.0
The room was stunning and offered an incredible view of the lake and Navy Pier. It was spacious and included two full bathrooms, making it extremely comfortable and quiet.
Service
10.0
The service was impeccable; every staff member I encountered was welcoming and attentive without being overbearing. I felt truly valued throughout my stay.
Location
10.0
The location was superb, situated right near the Magnificent Mile. It was incredibly easy to access numerous restaurants, shops, and attractions.
Dining
7.0
While the dining experience was good, I felt that the breakfast options were limited, which could use some improvement to match the hotel's overall quality.
Facilities
8.0
The hotel facilities were clean and well-maintained, though the pool area could offer a more relaxing atmosphere.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 85 per day.
Internet
is available in for additional charge.
Breakfast
The hotel offers a full breakfast at the price of US$60 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of floors:
15
Number of rooms:
79
Former name
The Ritz-Carlton Chicago (A Four Seasons Hotel)
FAQs
About The Ritz-Carlton, Chicago
How far is The Ritz-Carlton, Chicago from Navy Pier?
The hotel is less than 1 km from Navy Pier.
What are some nearby dining options from The Ritz-Carlton, Chicago?
Nearby restaurants include Mity Nice Grill (0.5 km), Giordano's (0.5 km), and Harry Caray's 7th Inning Stretch Water Tower (0.5 km).
What amenities does The Ritz-Carlton, Chicago offer for fitness?
The hotel features a modern fitness center, a temperature-controlled indoor lap pool, and offers yoga classes.
What room amenities can guests expect at The Ritz-Carlton, Chicago?
Rooms include air conditioning, a flat-screen TV, a mini-bar, and spacious marble bathrooms with free deluxe toiletries.
Is there a restaurant on-site at The Ritz-Carlton, Chicago?
The hotel has two restaurants: Torali, an Italian steakhouse, and The Café, which offers a grab-and-go breakfast menu.
Does The Ritz-Carlton, Chicago provide parking facilities?
Private parking is available on-site for 85 USD per day, and reservation is not needed.
What spa facilities are available at The Ritz-Carlton, Chicago?
The on-site spa offers treatments including massages and facials, along with a steam room and relaxation lounge.
How far is The Ritz-Carlton, Chicago from Millennium Park?
The hotel is approximately 2 km from Millennium Park.
What business services are offered at The Ritz-Carlton, Chicago?
The hotel provides a business center and offers meeting rooms suitable for both intimate and large-scale events.
Is Wi-Fi available at The Ritz-Carlton, Chicago?
Wi-Fi is available in the room for a fee of USD 14.95.
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