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From296US$ /night
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

160 East Pearson Street At Water Tower Place, Chicago, Illinois, United States of America, 60611-2308

The Ritz-Carlton, Chicago offers a luxurious experience marked by sophisticated style and attentive service. This 5-star hotel features a large spa, a fitness center with skyline views, and the exclusive Club Lounge, all set against the iconic backdrop of the Magnificent Mile.

Rooms & Amenities

Rooms at The Ritz-Carlton, Chicago include modern amenities with city or lake views. Each guest room offers a flat-screen TV, seating area, and marble bathrooms, ensuring comfort for a refined stay. The luxury accommodations reflect Chicago living, featuring layouts that cater to both short and extended visits.

Dining & Beverages

Dining at this downtown Chicago hotel features a modern Italian steakhouse, Torali, emphasizing handmade pastas and dry-aged meats. Guests can enjoy light meals at The Café, which offers a grab-and-go breakfast menu in a greenhouse-inspired setting flooded with natural light. The Rooftop at Torali provides a casual atmosphere for cocktails and small plates with city views.

Leisure & Fitness

Leisure options include an expansive spa offering massages and treatments designed to relax and renew, as well as a well-equipped fitness center featuring motivational views of the city. The hotel also has a large indoor lap pool and various meeting spaces overlooking Michigan Avenue, making it suitable for both leisure and corporate events.

Location & Transportation

The Ritz-Carlton, Chicago is located in a bustling area, providing easy access to attractions such as Navy Pier, Millennium Park, and the Art Institute of Chicago. Public transit options include nearby subway stations, allowing easy transport throughout the city. The hotel also features an on-site concierge to assist with guests' travel and exploration needs.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
4 persons
380 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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King Room
Max:
3 persons
380 sq. feet 
Bed options:
1 King Size Bed
City view
Heating
Air conditioning
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King Room
Max:
3 persons
380 sq. feet 
Bed options:
1 King Size Bed
Lake view
Heating
Air conditioning
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Chicago 1.7 mi
Airports
Midway International (MDW) 13.1 mi
Chicago O'Hare International (ORD) 17.7 mi
Train
Millennium Station5000 ft
Millenium Station 1.0 mi
Metro stations
Chicago1700 ft
Grand3000 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Yoga class

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Leisure/ TV room
  • Spa & wellness center
  • Steam room
  • Massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

160 East Pearson Street At Water Tower Place, Chicago, Illinois, United States of America, 60611-2308
Map view
160 East Pearson Street At Water Tower Place, Chicago, Illinois, United States of America, 60611-2308
Nearby
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
800 ft
Museums
Museum Of Contemporary Art Chicago
700 ft
Shopping Area
Water Tower Place
300 ft
Museums
Loyola University Museum of Art
1600 ft
Gallery
Chicago Water Tower
800 ft
806 N Michigan Ave
Historic Water Tower
600 ft
Restaurants
The Signature Room at the 95th
800 ft
875 N Michigan Ave 95th Floor
Torali
100 ft
160 E Pearson St Water Tower Palace
Harry Caray's 7th Inning Stretch Water Tower
600 ft
835 N Michigan Ave 7th Inning Stretch
Wildberry Pancakes and Cafe
300 ft
196 E Pearson St
The Cheesecake Factory
900 ft
875 N Michigan Ave
Disotto Enoteca
500 ft
200 E Chestnut St

Reviews and Ratings

Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
Great city views
Convenient location
Poor service
Missing amenities
8.4/10
Great
Rooms
9.0
Location
9.8
Service
7.6
Dining
7.4
Guest reviews
8.4/10
based on 5 reviews
8.4
8.4/10 based on 66 reviews
Fred
United States of America, January  2025
6.8/10

I had high expectations for my stay at the Ritz in Chicago, given its reputation, but unfortunately, my experience didn't quite match. While the location is superb and the rooms are spacious with lovely views, the service was quite disappointing. I faced multiple issues with my stay, including mistakes and delays that should not happen at such a high-end hotel. Overall, it was a mixed experience with some positives, but the negatives certainly stood out.

Rooms
7.0
The rooms are spacious and beautifully decorated, offering great views of the Chicago skyline. However, I encountered issues with missing amenities which detracted from the experience.
Service
5.0
The service was lacking, as I faced several unprofessional experiences, including delayed responses and forgotten requests.
Location
9.0
The hotel is perfectly situated near the Magnificent Mile, making it convenient for exploring the city's attractions and shopping.
Dining
7.0
Dining options were good, with quality food and room service arriving mostly on time. However, I would have appreciated a wider breakfast selection.
Facilities
8.0
The facilities, including the fitness center, were well-maintained and offered a good variety of equipment, though the pool area could use more attention.
Great city views
Poor service
Alex
United States of America, November  2024
8.2/10

The hotel has beautiful decor and offers a luxurious stay, with clean, spacious rooms and attentive staff. The dining experience was exceptional, particularly at the rooftop bar, but some amenities were affected due to recent circumstances. The location is perfect for exploring Chicago, but the ongoing strike has impacted the overall experience, making it less ideal for some guests.

Rooms
9.0
The rooms were clean, beautifully decorated, and spacious with fantastic views of Lake Michigan.
Service
7.0
Service was attentive, with staff going out of their way to accommodate us, although some services were limited due to the strike.
Location
10.0
The hotel's location is fantastic, directly connected to Water Tower Place and close to many attractions and dining options.
Dining
8.0
Dining at the rooftop bar was exceptional, with a delightful charcuterie board and great cocktails, although restaurant services were limited due to the strike.
Facilities
7.0
Facilities were well-maintained, although the amenities were somewhat reduced due to the ongoing labor situation.
Pat
United States of America, November  2024
9.4/10

Our stay at the hotel was absolutely wonderful. The staff treated us like royalty, which made the experience truly special. The beds were incredibly comfortable, and we loved the spacious, beautifully decorated rooms. However, while the dining options were good, we felt there could be more variety. Overall, it was a luxurious stay with only minor room for improvement in the dining department.

Rooms
10.0
The rooms were beautifully decorated and spacious, providing a luxurious feel during our stay.
Service
10.0
The service was exceptional, with attentive staff who went above and beyond to meet our needs.
Location
10.0
The hotel's location is fantastic, right near the Magnificent Mile, making it easy to access shopping and attractions.
Dining
8.0
Dining options were good, but we would have liked a bit more variety in the offerings.
Facilities
9.0
The hotel's facilities, including the pool and spa, were well-maintained and enhanced our overall experience.
J.
United States of America, September  2024
8.6/10

I had a wonderful stay at this hotel, enjoying its luxurious amenities and spacious rooms. The service was attentive and accommodating, though I did encounter a minor issue with breakfast pricing. Overall, the experience was very satisfying, and I loved the elegant atmosphere and vibrant views of the city.

Rooms
9.0
The rooms were beautifully decorated, spacious, and very quiet, providing great views of Chicago. The bed was extremely comfortable, and I appreciated the Nespresso coffee available for a quick morning pick-me-up.
Service
8.0
The service was excellent, with staff going out of their way to assist and ensure a pleasant experience. However, I did find the response from the front desk a bit lacking during a minor issue.
Location
10.0
The location was perfect for exploring Chicago, with easy access to shopping and dining options. I loved how everything I wanted to see was within walking distance.
Dining
7.0
The dining experience was good, but I found the breakfast allotment a bit insufficient for what was offered. The service in the restaurant was impeccable, which compensated somewhat for the pricing issue.
Facilities
9.0
The hotel facilities were impressive, featuring a clean and well-maintained gym along with a lovely pool area that I enjoyed during my stay.
Luxurious rooms
Breakfast pricing
E.
United States of America, September  2024
9.0/10

My stay at The Ritz-Carlton Chicago was a wonderful experience, highlighted by beautiful views of Lake Michigan and Navy Pier from my spacious room. The staff consistently went above and beyond, making everything feel special. However, I found the dining options to be slightly limited, which was a bit of a drawback. Overall, it's a luxurious escape, though I felt a few enhancements could make it even more exceptional.

Rooms
10.0
The room was stunning and offered an incredible view of the lake and Navy Pier. It was spacious and included two full bathrooms, making it extremely comfortable and quiet.
Service
10.0
The service was impeccable; every staff member I encountered was welcoming and attentive without being overbearing. I felt truly valued throughout my stay.
Location
10.0
The location was superb, situated right near the Magnificent Mile. It was incredibly easy to access numerous restaurants, shops, and attractions.
Dining
7.0
While the dining experience was good, I felt that the breakfast options were limited, which could use some improvement to match the hotel's overall quality.
Facilities
8.0
The hotel facilities were clean and well-maintained, though the pool area could offer a more relaxing atmosphere.
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Rooms and Guests2 Guests, 1 Room